Refund Policy
1. Satisfaction Guarantee & Return Window
If you are not completely satisfied with your purchase, you may return it within 7 days of receiving your order for a full refund or exchange. Unfortunately, after this 7-day window, all sales are final.
2. Condition of Returned Items
To be eligible for a return, the product must be in its original, undamaged condition and in its original packaging. Any item that arrives with visible marks, tears, smudges, or damage caused by improper handling will be denied a refund.
3. Shipping & Handling
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Responsibility: Return shipping costs and insurance are the responsibility of the buyer. We highly recommend using a trackable shipping service and insuring the package for the full value of the product.
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Original Shipping: Original shipping and handling fees are non-refundable.
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Damaged in Transit: If the product is damaged during initial delivery, please take photos of the shipping box and the product immediately and contact us within 48 hours.
4. Exceptions & Final Sale Items
Due to the custom or made-to-order nature of the following items, they are not eligible for returns:
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Commissioned original artwork
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Final sale clearance or heavily discounted items
